Privacy Policy - wizloot.com

Last Updated: [2025/12/19]

Welcome to Wizloot!

This Privacy Policy explains how Wizloot (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use our website and services available at https://wizloot.com (the “Services”). It also describes your privacy rights and how you can exercise them.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Use.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the Services means you accept the updated policy.

1. PERSONAL INFORMATION WE COLLECT

Personal information means any information that identifies or can reasonably be linked to an individual.

A) Information You Provide Voluntarily
We may collect the following information only when it is necessary to provide our Services:

Game-related information (such as Player ID, User ID, or Server ID)
Contact information (such as email address, if you contact support)
Transaction-related details
Communications with our support team

We do not require mandatory account registration to use Wizloot.

B) Information Collected Automatically
When you use our Services, we may automatically collect:

IP address
Browser type and device information
Operating system and language settings
Date, time, and pages visited
Basic usage analytics and security logs

This information is used strictly for security, analytics, fraud prevention, and service optimization.

C) Information from Third Parties
We may receive limited information from trusted third parties such as:

Payment processors (non-sensitive transaction metadata only)
Analytics or security vendors

We do not receive or store private wallet keys, passwords, or full payment credentials.

2. HOW WE USE YOUR INFORMATION

We use personal information only for legitimate business purposes, including:

Processing digital item purchases and top-ups
Delivering game-related content
Preventing fraud and unauthorized transactions
Providing customer support
Improving website functionality and performance
Complying with legal and regulatory requirements

3. PAYMENTS & TRANSACTIONS

Wizloot supports cryptocurrency and digital payment methods
We do not store sensitive payment information
All transactions are processed using secure and encrypted systems

Transaction records may be retained for accounting, compliance, and dispute resolution purposes.

4. DATA RETENTION

We retain personal information only for as long as necessary to:

Complete transactions
Provide support or refunds
Comply with legal obligations

After this period, data is securely deleted or anonymized.

5. DATA SECURITY

We implement industry-standard security measures, including:

SSL encryption
Secure servers and restricted access
Fraud detection and monitoring systems

While we take strong precautions, no online service can guarantee absolute security.

6. SHARING OF INFORMATION

We do not sell your personal information.

We may share limited data only with:

Trusted service providers (such as payment processors or analytics services)
Legal authorities, if required by law
Parties involved in a business transfer or restructuring

All third parties are required to protect your information and use it only for authorized purposes.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Ensure website functionality
Analyze traffic and performance
Enhance user experience

You can control cookie settings through your browser. Disabling essential cookies may impact site functionality.

8. CHILDREN’S PRIVACY

Wizloot does not knowingly collect personal information from children under the age required by applicable law (typically under 13 years old).

If we become aware that such data has been collected, it will be deleted promptly.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access your personal information
Request correction or deletion
Object to or restrict certain processing
Withdraw consent where applicable

To exercise your rights, please contact us through our support channels.

10. INTERNATIONAL DATA TRANSFERS

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to comply with applicable data protection laws.